How to Track Buyer Enquiries from Your Dashboard

How to Track Buyer Enquiries from Your Dashboard

February 12, 2026
Every enquiry sent via your product's contact form is logged in your Seller Dashboard and triggers an email notification to your registered address.

The platform facilitates the first point of contact between you and the buyer through an integrated communication log.

Notification Panel: When a buyer submits an enquiry form on one of your listings, a notification appears in the enquiries page of your Seller Dashboard.

Responding to Buyers: To reply, you should go to the Enquiries section of your dashboard, open the specific message, and reply to the buyer's email address directly.

Direct Communication: Because the platform does not process payments or support internal "live chat" for transactions, all further negotiations regarding price, payment links (like PayPal), and delivery happen externally between you and the buyer.