On the login page, click Forgot Password to receive reset instructions via email. For other issues, you can access the Help Centre, use the real-time AI chatbot, or submit a message through the Contact Us page for human assistance.

No, buyers can browse the homepage and all product listings without an account. Similarly, anyone can post a machinery request on the Wanted page using the public submission form without needing to register

There are no fees or commissions for buyers to browse or contact sellers. While the platform is accessible via web browsers, a dedicated mobile app feature is not currently supported.

Sellers can view their renewal date and manage their status in the Subscription Management section of their dashboard. If you find an incorrect listing, report it via the Contact Us page or the Help Centre.

No. The platform only facilitates contact; it does not process machine payments, handle shipping, provide escrow, or mediate disputes. All transactions and logistics occur directly between the buyer and seller.

Select Add New Product in your dashboard and choose the auction option. You must set a Minimum Bid Price (lowest entry), a Minimum Offer Price (your reserve), and an optional Buy Now Price for immediate purchase

Sellers must manually set an Auction Duration when creating the listing. Once this duration expires, the listing is automatically removed from the public marketplace.

You can monitor all active bids from the middle section of your Seller Dashboard. If you need to make updates, you can edit the listing via the Manage Listings section.

To place a bid, a buyer must be logged into their account; once logged in, a "Make a Bid" button will appear on the specific auction’s detail page.

If a machine does not sell, you can manage your inventory in the Manage Listings section of your dashboard to republish or update the machine for a new listing or auction.

Sign up as a Seller by providing your name, company name, business address, and a profile message. You must then select a subscription plan and complete the secure Stripe checkout to activate your dashboard

Use the Add New Product shortcut to list machines and the Manage Listings section to edit technical details or photos. You can use the Archive function to temporarily hide a listing from public view without deleting it.

Plans are tiered by the number of allowed listings and include AI-infused tools, shop analytics, and multiple image uploads. All plans feature a 60-day free trial, during which you can publish listings before your first payment is due

Enquiries are logged in the Enquiries section of your dashboard, where you can reply to the buyer's email. Subscribed sellers are also notified of new Wanted requests and can proactively contact those potential buyers

By inputting your machine's raw technical specifications, the AI Listing Generator summarizes the data to create a professional, standardized title and description, which you can then manually review and edit before publishing. 

Select Buyer on the Sign Up page and enter your contact and billing details. An account is required so you can track your enquiries, use the watchlist, and place bids on auctions.

Use the header Search Bar for keywords or use the Brand, Category, and Condition filters on the listings page. The CNC filter shows computer-controlled machines, while Manual shows those operated without computer control.

Click the Save / Wishlist icon on any product page to add it to your dashboard’s Watchlist. Your Buyer Dashboard also keeps a history of your enquiries, bids, and saved sellers.

Use the Contact Seller form on a product page to request additional photos or videos via email. To place a bid on an auction, ensure you are logged in and click the "Make a Bid" button.

You can post a request on the Wanted page without registering. Subscribed sellers are notified of these posts and can contact you directly if they have a matching machine in stock.